Welcome to Koovva — shop from trusted vendors across Nigeria

What is the return policy?

You can request a return within 7 days of delivery.

You can ask to return an item within 7 days of delivery if it:

  • arrived damaged or broken
  • is the wrong item, size or colour
  • is not as described, fake, or missing parts

Items should be unused and in their original packaging where possible. Some items cannot be returned for hygiene reasons — see items that can’t be returned.

Was this helpful?

Updated 25 Sep 2026

Still need help?

Our team is available Mon – Sat, 9:00 AM – 6:00 PM.

Nationwide deliveryTo all 36 states + FCT
Verified vendorsEvery store is reviewed
Secure paymentCard, transfer or pay on delivery
SupportMon – Sat, 9:00 AM – 6:00 PM