Orders & delivery
Handle orders on time
What do I do when I get an order?Confirm, pack, and hand over within the deadlines.
How do pickups work?Marking “Packed” books a rider automatically.
Can I use my own courier?Yes — add the courier and tracking number when you ship.
What if I can’t fulfil an order?You can cancel, but it hurts your score — keep stock updated.
Still need help?
Our team is available Mon – Sat, 9:00 AM – 6:00 PM.
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